How artificial intelligence is changing the way restaurants hire and manage employees By Daniel McCoy The restaurant industry is known for its fast-paced environment, high turnover rates and being open to embracing new ideas. In recent years, the adoption of Artificial Intelligence (AI) in human resources (HR) has brought about significant changes, streamlined processes, ... Continue Reading
Management
Q&A with Michel Arnette: A 20-Year Culinary Journey in Brookhaven
By Haley Harward In the bubble of Brookhaven, the dining scene bears the indelible mark of Michel Arnette, a seasoned veteran in the restaurant industry and owner of Word of Mouth Restaurants. With a career dating back to the age of 15, when he first donned an apron as a Shoney’s busboy in his hometown of Montgomery, Ala., Arnette’s journey in the restaurant industry is one ... Continue Reading
6 Strategies to Innovate and Grow Your Concept
Increase profits and cut costs while addressing today’s biggest challenges By James Kahler, COO, Full Course As we finish up 2023 and look ahead to the new year, it appears the restaurant industry is trending in the right direction. Part of that can be attributed to price increases many restaurant owners have taken to combat pressures related to rising costs from food ... Continue Reading
Feedback That Inspires Growth
5 key principles for having tough conversations By Robby Kukler If you asked me the one area that I think a vast majority of people in our industry could improve upon, one that would deliver the greatest return on effort, it is learning how to have tough conversations with team members. Giving employees specific actionable feedback related to their performance is one of the ... Continue Reading
Wasted Opportunities
How is food waste impacting your bottom line? By Christy Simo When it comes to sustainability and doing something simply because it’s good for the earth, well, a lot of people are on board with that these days. But smart restaurant operators and chefs know that the benefits go far beyond environmental concerns. Whether it’s sourcing more product from local farmers, recycling ... Continue Reading
